A doctor’s certificate or sick certificate, is a document issued by a healthcare professional confirming someone’s health condition and usually used as proof for various reasons such as taking leave from work or school, or for travel purposes. When a health practitioner assesses someone’s health through a virtual medium and issues the certificate, it’s called an online medical certificate.

Obtaining a medical certificate or doctor’s certificate online is a straightforward process. All you have to do is complete a brief online questionnaire, which includes providing your payment details. Your responses will be carefully reviewed by a registered Australian online doctor or nurse practitioner, who is fully accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Upon approval, the certificate will be promptly emailed to you and also sent via SMS for your convenience.

After submitting your information online, a licensed Australian doctor or nurse practitioner will thoroughly review it. They will evaluate the severity of your medical condition and its clinical viability to decide whether to approve the doctor's certificate. It's important to note that not all requests are automatically approved. If necessary, you may be advised to visit a local GP in person for further evaluation and assistance.

Yes, medical certificates issued by an Australian government-registered doctor or nurse practitioner are valid. They should be accepted by your employer, school, insurance company, or travel partner. A medical certificate obtained through a properly conducted online assessment has the same legal validity as one obtained in a physical clinic. For more information about your rights as an employee, please visit www.fairwork.gov.au.

Yes, they are legal in Australia. When issued by a registered Australian doctor or nurse through a legitimate platform like ours, they hold full legal validity, adhering strictly to government and medical authority regulations. The convenience and affordability of online doctor's notes or certificates are contributing to their increasing popularity in Australia.

In Australia, doctors are generally discouraged from issuing backdated medical certificates, as this is considered unethical and may have legal consequences. Medical certificates are meant to accurately reflect a patient's health status at the time of consultation. Therefore, to maintain integrity and accuracy, doctors are expected to issue certificates with the actual date of assessment.

No, you do not need a Medicare card for a doctor’s certificate online.

Medical certificates, whether obtained online or through in-person consultations, are recognized as legitimate legal documents. Certificates issued by telehealth doctors are broadly accepted across Australia and are considered equivalent to those obtained through in-person consultations. However, certain employers, universities, and schools may have specific sick/leave policy guidelines that necessitate an in-person appointment. It is advisable to verify the leave policy guidelines with the relevant institution. QuickGP medical certificates are issued by Australian registered doctors or nurse practitioners, ensuring compliance with all regulatory standards. Consequently, our online sick certificates should be accepted by any employer, university, or school as they are always issued after a consultation with the patient. Additionally, we strictly adhere to patient confidentiality protocols, ensuring that your health and personal information remains secure and is not disclosed to your employer, university, or school.

The time required to receive an online carer certificate can vary based on several factors, such as the platform used, the availability of healthcare professionals, and the urgency of your situation. Typically, when you consult with us, you can obtain a certificate for carer’s leave within 90-120 minutes after completing the questionnaire. However, please note that a doctor must first validate the request for clinical viability, have a tele-consult with you and the certificate will only be issued upon fulfilling all these pre requisites.

The duration of coverage for a medical or carer certificate varies based on individual circumstances and the healthcare provider’s assessment. Typically, these certificates cover the period deemed necessary by the healthcare professional, which may range from a single day to multiple days, depending on the severity and duration of the medical condition or caregiving responsibilities. It is important to discuss your specific needs during the consultation to ensure the certificate appropriately addresses your situation. Generally, same-day certificates for medical or carer purposes are issued for one day. Multi-day certificates can be issued for up to three days from the date of the consultation.

Our Doctors cannot provide medical clearance certificates for any reason.

A telehealth doctor appointment enables patients to consult with a doctor via telephone consultation remotely. It’s also known as a virtual doctor visit or online consultation, is a convenient way to consult with a doctor remotely using your computer, tablet, or smartphone. You can also ask questions and get medical advice. You can discuss your symptoms, medical history, and receive diagnoses, treatment plans, prescriptions, referrals, and medical certificates, all without leaving your home

You can book an appointment with a telehealth doctor using our secure online platform for a non-emergency illness. Simply select the type of consultation you need and proceed to make the payment through our secure payment gateway. Once payment is completed, you will receive confirmation of the booking and time of consultation on your registered mobile and email address.

You will instant confirmation of consultation and also receive a reminder atleast 30 min before time of consultation. Remember the call may come form a unknown number. If for some reason you miss the call form our practitioner, just contact us thru contact@quickgp.com.au and we will try to resolve the issue as early as possible.

Doctors at Samdaygp do not prescribe any restricted or monitored medications. Medical practitioners are unable to prescribe Schedule 8 medicines and Schedule 4D medicines via a telehealth consultation. Schedule 8 and Schedule 4D medicines include but not exclusively; S8: Alprazolam, Buprenorphine, Dexamphetamine, Fentanyl, Hydromorphone, Lis-dexamphetamine, Methadone, Methylphenidate, Morphine, Oxycodone, Tapentadol. Schedule 4D: Benzodiazepines (Clonazepam, Diazepam, Oxazepam, Temazepam), Phentermine, Pregabalin, Testosterone, Modafinil, Zolpidem and Zopiclone.

Referrals are legal documents written by your GP and are commonly issued when a patient requires specialized care beyond the scope of your GP’s expertise or when further evaluation or treatment is necessary. Referrals can also be issued by your GP for radiological assessment, laboratory and pathology investigations.

Yes, a referral can be requested via a telehealth appointment.

In Australia, patient needs to be referred by a GP to qualify for specialist consultation Medicare rebate. Patient can make an appointment to see specialist without a valid GP referral but will not be able to subsidize the consultation through Medicare.

Yes. We ask to register your regular GP name and the medical clinic you routinely attend during the registration process. This allows us to pass that information to the specialist.

After you fill in your details and have a short telehealth consult with an online doctor or a nurse practitioner, your prescription will be sent to your phone as an e-Script. Once you have your online prescription, you can go to any pharmacy to get your medicine

How to get an online e-script?

The short answer is “Yes” The decision to renew prescriptions online is made at the discretion of the medical practitioner.

Most medications including antibiotics and chronic disease medications for DM, HTN, ASTHMA, LIPID LOWERING, etc can most of the time be prescribed by our healthcare providers.

Online Prescriptions will only be issued if deemed appropriate by our doctors. There are various reasons why you may be declined access for a prescription, such as your responses to our digital medical consultation, your medical history and more.

The decision to prescribe medication depends on the consulting health practitioner’s assessment of your condition. While many medications can be prescribed online, some, such as sedatives or certain S8-classified medicines, may not be issued. Schedule S8: Alprazolam, Buprenorphine, Dexamphetamine, Fentanyl, Hydromorphone, Lis-dexamphetamine, Methadone, Methylphenidate, Morphine, Oxycodone and Tapentadol,.etc Schedule 4D: Benzodiazepines (Clonazepam, Diazepam, Oxazepam, Temazepam), Phentermine, Pregabalin, Testosterone, Modafinil, Zolpidem, and Zopiclone etc.

If our medical practitioner agrees to issue the prescription online, you should receive it via SMS or email within 15 minutes. In case you haven’t received it, you can contact our support team at contact@quickgp.com.au and raise a query. We will get back to you and ensure your prescription is delivered on the same day.